POLICIES
SHIPPING POLICY
DISTRIBUTION & LOGISTICS
Orders dispatched within 1–3 business days.
Nationwide coverage via professional courier partners.
Temperature-controlled and moisture-protected packaging.
Tracking shared through SMS, WhatsApp, or Email.
Delivery window: 3–9 business days depending on region.
Warehousing with FIFO (First In, First Out) product rotation.
RETURN & REFUND POLICY
We value your trust and satisfaction.
Returns are accepted only in case of:
Damaged, leaked, or wrong items delivered
Quality issue verified through investigation
Refunds are processed within 7–10 working days to the original payment method.
Delays may occur due to banking holidays, natural disasters, or payment gateway issues.
CANCELLATION POLICY
Orders can be cancelled before dispatch.
Post-dispatch, cancellations are not applicable.
If product becomes unavailable or delayed beyond acceptable limits, customers receive a full refund.
Cancellation refunds follow the same timeline as payment gateway processing (usually within 7–10 business days).
